Terms & Conditions

Last Updated: June 2026

Welcome to Custom Hat Maker. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, requesting a quote, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms.

1. About Us

Custom Hat Maker (“we,” “our,” or “us”) provides custom hat design, manufacturing, customization, and related services through our website.

Website: https://customhatmaker.com
Email: info@customhatmaker.com

2. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian and agree to comply with these Terms.

3. Orders and Quotations

• All quotations are subject to review and approval.
• Orders are not considered confirmed until payment has been received and approved.
• We reserve the right to refuse or cancel any order at our discretion.
• Customers are responsible for reviewing and approving all order details before production begins.

4. Custom Designs and Artwork

• Customers warrant that they own or have permission to use any logos, trademarks, artwork, or designs submitted to us.
• We are not responsible for intellectual property disputes arising from customer-submitted materials.
• We reserve the right to refuse designs that may violate copyright, trademark, or other applicable laws.

5. Product Variations

Because our products are custom-made:

• Minor variations in color, size, stitching, embroidery, printing, and placement may occur.
• Product images are for illustrative purposes only.
• Slight differences between digital proofs and finished products are considered normal and are not defects.

6. Pricing and Payments

• All prices are listed in the applicable currency unless otherwise stated.
• Full or partial payment may be required before production begins.
• Customers are responsible for any applicable taxes, duties, customs fees, or import charges.

7. Production and Delivery

• Production and delivery timelines are estimates only.
• Delays may occur due to material availability, shipping carriers, customs clearance, weather conditions, or other factors beyond our control.
• We are not liable for delays caused by third-party shipping providers.

8. Shipping

• Shipping addresses provided by customers must be accurate and complete.
• We are not responsible for delivery issues resulting from incorrect address information.
• Risk of loss transfers to the customer once the order is handed over to the shipping carrier.

9. Returns and Refunds

Due to the custom nature of our products:

• Custom orders are generally non-refundable and non-returnable.
• Refunds or replacements may be offered if the product contains manufacturing defects or differs substantially from the approved design.
• Claims regarding defective products must be submitted within 7 days of delivery with supporting photographs.

10. Order Cancellation

• Orders may be canceled before production begins.
• Once production has started, cancellations may not be possible, and charges may apply.
• Custom artwork and setup fees may be non-refundable.

11. Intellectual Property

All website content, including text, graphics, logos, images, and designs created by Custom Hat Maker, remains our property unless otherwise agreed in writing.

Customers may not copy, reproduce, distribute, or exploit website content without prior written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Custom Hat Maker shall not be liable for:

• Indirect or consequential damages
• Loss of profits
• Business interruption
• Data loss
• Delayed deliveries caused by third parties

Our total liability shall not exceed the amount paid by the customer for the affected order.

13. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to website systems
• Upload harmful code, malware, or viruses
• Interfere with website functionality or security

14. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

15. Disclaimer

All services and products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding uninterrupted access, merchantability, or fitness for a particular purpose.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Custom Hat Maker operates, without regard to conflict of law principles.

18. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Custom Hat Maker
Website: https://customhatmaker.com
Email: info@customhatmaker.com